mp31bio

MP31 Bilbao: EFQM External Evaluation Process
Again, we start by the initial learning outcomes from UPV-Bilbao course descriptions, trans-lated into English: • The student will know the most important aspects of an external assessment process • The student will be able to put into practice the acquired knowledge using annual re-ports of an organization 5.4.2.1 Determining the learning outcomes Now, let us review the main topics of this course, taken from the contents of UPV-Bilbao course descriptions. It has been updated according to the last version of the course: • The external EFQM assessment process • Practical exercises, using RADAR system • External assessment exercises, using company’s annual reports Now, we determine what the course tries to achieve in terms of knowledge, for these topics. The first two topics will have a common learning objective, and the third topic will have one more: Objective 1: Knowledge of the most important aspects of the external EFQM assess-ment process Objective 2: Know how to perform an external assessment process Now, for each objective, we assign the most appropriate value in terms of the level, regarding the table of Expanded Taxonomy of Learning (See Appendix 6), and then, we choose the most appropriate verbs from the list of verbs valid for that level: • Objective 1: Knowledge of the most important aspects of the external EFQM assess-ment process. According to the course, the objective is to know the most important aspects of an ex-ternal EFQM assessment process. It means not only to remember those aspects, but also to be able to describe them, using different words. Now, going to the table of Taxonomy, we have the following results: o The assigned level is BT2 – Understand (Construct meaning from informa-tion) o The proposed learning outcome 1 is: Describe the core concepts of an exter-nal assessment process o Recommendation: We think it is ok like it is, because level BT5 is reached with the following complementary learning outcome • Objective 2: Know how to perform an external assessment process. According to the course, the objective is to learn some methods, techniques and/or procedures in order to perform some assessment processes. Students should be able to perform some assessment exercises, applying the knowledge into new situations. Go-ing to the table of Taxonomy, the results are: