module3

1. Introduction
This module includes 5 courses - dealing with communications, negotiation and conflict management, and special aspects of intercultural communications, going on with social competencies, change management, creativity and decision making.

This module counts 15 ECTS - 50% of the second semester.

2. Courses of the module
MP11: Communications, Negotiation and Conflict


 * Communication is very important in projects. Many projects fail because of lack in communication. Communication is discussed in many aspects in the course, including aspects of negotiation and conflict management.

MP12: Social Competencies


 * Social competencies are a key to project success based on: Self management, understanding and recognition of values, social and cultural awareness, understanding and recognition of social structures, ability to shape social life

MP13: Managing Change


 * Projects cause changes - and must manage changes. Change management has a human side and a technical side. The impact on people and organizations has to be analyzed. Change management processes must be implemented.

MP14: Creativity and Decision Making


 * Projects often initiate innovations - and innovations are based upon creativity. The course deals with: Understanding creativity, training in creativity and creative problem solving, support decision making

MP15: Intercultural Communications


 * Definitions of culture, culture in business, impact of culture on performance, managing culture on projects, cultural integration and intercultural communication, ethics

3. Parameters
Name and code of the module: Communication, Managing Change, Social Competencies and Creativity Module coordinator: Prof. Dr. Peter Reusch Integrated in programme(s): European Master in Project Management Department(s) / institution(s) involved: Faculties of Business Administration, Computer Science Degree and programme: master - European Master in Project Management ECTS credit points: 15 hours of study in total: 450 Weekly hours per semester: 10 Contact hours per semester: 150 Self study hours per semester: 300 Length of the module: 1 semester Language of instruction: English Module characteristics: compulsory Type: lecture, exercise session, case study or excursion Module frequency: every year Start: summer semester Max attendance: 15

4. Module admittance
Module admittance prerequisites according to study programme: This is the first module of the second semester of the European Master in Project Management - in addition and in parallel to module 4 "Information and Knowledge, Contracts and Procurement, Finance, Program and Portfolio, Safety and Health"

Modules 1 and 2 provide qualifications necessary for module 3.

5. Learning outcomes - details see course descriptions
The students are familiar with concepts of communication, culture, conflicts, change and creativity.

They are able to
 * realize efficient communication in projects, to negotiate and to solve conflicts
 * perceive social structures and personalities
 * recognize values and opinions
 * shape social life
 * manage change
 * shape a learning organization
 * support decision making

They are creative and go on to utilize creative problem solving and to support innovation. They know about cultural distinctions and are able to communicate in multicultural teams.