mp06a

1. Introduction
Human Resource Management is important for projects. Human Resources must be selected and qualified for projects. The project team is one of the critical key success factors for projects. It is important to develop a proper team and inculcate the development of leadership style within the framework of project.

This course focuses on the human resource aspect of projects, including the role of human resource functions towards organization of project team members through instruments of competence-based HR management, motivation and engagement, organizational development, communication, and safety and health of project team members, stakeholders, and the project environment.

The course includes case studies and game activities to develop skills and competences of student through real situations. The international orientation of the EuroMPM students offers opportunities to experience the complexities of inter-cultural interaction with diverse soft skills of problem solving, decision making, team work, and leadership. This helps to achieve the development of the students as project team members with the background of working in international groups, as a valuable experience.

The course is also well integrated within the framework of EuroMPM courses. Team building and leadership are essentials of project organization and project planning. The knowledge about human resource Standards and Safety, Health, and Environment have real practical considerations for future project managers.

The course is closely related to Social Competencies; Information and Knowledge Management; Communications, Negotiation and Conflict; and Intercultural Communications developing the ability to cope with Change Management in projects.

The learning outcomes within standards of European Qualification Framework (EQF) are defined and documented for the Knowledge, skills and competence levels. The objectives are to enable students to explain concepts of project human resource management and team building and leadership in specific. At skills level, they will be able to detect, develop and apply tools and techniques for team building and assigning appropriate leadership style. The students will also develop competence to analyze and develop concepts regarding team building and leadership issues in projects.

2. Course Description

 * Introduction
 * Project Human Resource Management
 * Team Building
 * Leadership
 * Competency-Based HRM
 * Motivation, Engagement, and Commitment
 * Organizational Development and Change Management
 * Human Resource Planning
 * Employee Communication
 * Health and Safety
 * HR Information System

3. Case Studies:

 * Study of EuroMPM Team Dynamics – International and Intercultural: The Pros and Cons
 * Working on Aspect of Competences

4. Parameters
ECTS: 3 Hours of study in total: 90 Weekly hours per semester: 2 Course characteristics: compulsory Course frequency: every year - winter semester Maximal capacity: 15 students Course admittance prerequisites: no special requirements Skills trained in this course: professional, methodological, and personal skills Assessment of the course: One exam for **MP07a** and **MP08a** Teaching staff: Prof. Dr. Peter Reusch, Muhammad Khushnood, NN
 * Contact hours: 30
 * Self study hours: 60
 * 75% contributions within the course (homework, group work, presentations, case studies)
 * 25% written or oral examination at the end of the course

5. Learning outcomes
The students can explain
 * 5.1 Knowledge**
 * processes of acquiring, developing, and managing teams in companies and projects.
 * concepts of human resource functions, planning and management.
 * core issues of human resource organization: Team Building, Leadership, and HR Development.
 * organizational charts and networking tools for HR planning.
 * negotiation and acquisition tools for acquiring project teams.
 * interpersonal skills, team building activities, and co-location tools for developing teams.
 * observation, appraisal, and conflict management tools for managing teams.
 * competence-based human resource management in projects - based upon ICB and further standards.
 * how competence-based human resource management improves HR Processes of Performance Management, Recruitment and Selection, Employee Development, and Employee Reward.
 * Human Resource issues of Human Capital Management, International HRM, and Corporate Social Responsibility.
 * the role of motivation and engagement and its relationship with the attainment project goal.
 * human resource issues of Recruitment/ Resourcing, Absence, Pay and Benefits, Employee Relations, Training and Development, and Strategic Activities.
 * corporate social responsibilities and its relationship to HR processes like Recruitment, Appraisal, Retention, and others.
 * employees’ relationship issues like communication – employees’ voice, 360 degree feedback.
 * standards of human resource management - like International Labour Organization’s Health and Safety.

They are able to
 * 5.2 Skills**
 * develop role and responsibilities descriptions through organizational chart and Responsibility Assignment Matrix tools.
 * develop Human resource plan by using tools like Project network and Gantt chart.
 * apply tools like Visio for Object Role Modelling to support human resource information system.
 * develop concepts for the organization of human resource in a project.
 * detect and solve conflicts in projects and organizations based upon a deep analysis of roles and responsibilities using Object Role Modelling, cause effects analysis, and further methods and tools.
 * detect the limits, opportunities and risks in human resource organization in international context.

in a given context in the course.

They are able to
 * 5.3 Competence - attitude**
 * develop human resource usage profile.
 * improve cooperation among human resource in projects and organizations based upon appropriate policies and strategies.
 * handle complexities while working in international teams. The EuroMPM course members are from different countries with unique cultures and knowledge base, providing opportunity to apply HR skills perform role as team player.
 * detect the HR competencies needed in a project or in an organization. They can develop competence framework for special applications in a project based upon a deep understanding of the core competencies according to ICB or similar standards combined with competence models derived in the HRM context leading to the evaluation and further development of individual competencies in a project.
 * develop team competencies among the members, supported by games, like Tower Building, that are part of the course.

in a new context / project.

5.4 On scaling outcomes
The assessment of learning outcomes is based upon the following core perspectives:


 * Completeness – regarding management of HR in projects
 * Analysis - analyse HR needs and requirements
 * Analysis - analyse HR influences on performance through motivation, engagement, and commitment
 * Analysis - analyse competencies of HR in a given project/organization (basic results on competencies needed - multiple perspectives of competencies)
 * Analysis - detect conflicts in a given project/organization (basic conflicts - hidden conflicts)
 * Concept building - develop a concept for organizing HR, requirement planning and resource usage profile.
 * Concept building - develop a concept for a competence model for HR in a project
 * Problem solving - solve the HR problems detected (basic solution - advanced solution)
 * Tools - apply ORM tools (basic - advanced)
 * Tools - apply tools for HR planning (basic - advanced)
 * Tools - apply tools for simulation (basic - medium - advanced)
 * Linking – Relating HR function to different areas of project management – planning, standards, competencies, communications, safety and health

6. Teaching and training methods:

 * Lectures introducing concepts, methods and tools
 * Group work to practice concepts and methods, to develop skills and to work on case studies
 * Home work to add individual contributions
 * Presentations to communicate results

7. Course mapping
This course is linked to other courses of the study program in the following way:

The introduction in MP01 shows the need for human resource management and teambuilding.
 * MP01a: Projects: Concept, Types, Cases, Context and Organization**

The discussion on stakeholders supports the understanding of human relations.
 * MP02a: Life cycle Concepts, Maturity Models, Customer Relation Ship, Stakeholder Management**

Project planning is based upon resources - their availability and competencies. Resources are assigned to organizational units. Classical or agile project management leads to different concepts in planning and in project organization.
 * MP03a: Project Planning**

Human resources are considered in risk management.
 * MP04a: Managing Risk**

Costs of human resources are considered in project economics.
 * MP05a: Project Economics**

Management of human resources is embedded in project control.
 * MP06a: Project Control**

The development of a project organization includes team building processes and leadership.
 * MP08a: Project Organization**

Human Resource Management in Project organization has guiding standards like ICB, ILO, etc.
 * MP09a: Standards and Mainstreams**

Quality management principles and processes shape human resource management.
 * MP10a: Managing Quality**

This course supports communication, negotiations and conflict management within a project organization and with stakeholders.
 * MP11a: Communications, Negotiation and Conflict**

The global work force diversity with intercultural communications support project organization in a multicultural project.
 * MP12a: Intercultural Communications - Cultures in Projects**

Human resources stimulate creativity and support decision making.
 * MP13a: Creativity and decision making**

Information and knowledge management support human resource management.
 * MP14a: Information and Knowledge Management**

Human resources are considered in project finance.
 * MP15a: Project Finance**

Change management is a core competence of project human resource.
 * MP17a: Managing Change**

Human resources are embedded and controlled with programs.
 * MP18a: Program and Portfolio Management**

Social competencies are core competencies in projects and embedded in human resource management.
 * MP19a: Social Competencies**

The development of a project organization must follow the principles of social responsibility and must take care of safety and health.
 * MP20a: Safety, Health and the Environment**

8. References:
Most course materials are available in ILIAS and additional web portals - a few books to mention here: 1. PMBOK® - 4th edition, PMI® 2008. 2. Armstrong’s Handbook of Human Resource Management Practice – 11th Edition, Kogan Page 2009. 3. ICB - IPMA Competence Baseline, Version 3, PMA/GPM-Eigenverlag 1999.